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«В кофе есть нечто такое, что притягивает людей», – считает один из лучших бариста Ирландии Колин Хармон, владелец сети кофеен 3fe, или Third Floor Espresso, начинавшейся с передвижных стоек в фойе ночного клуба и выросшей до всемирно известного бренда. Если вы планируете работать с кофе, книга Хармона посвятит вас в ритмы и нюансы этого увлекательного процесса. Вы узнаете, с чего начать, как управлять затратами, как повысить рентабельность, как организовать маркетинг, как предусмотреть малейшие пожелания клиентов.

7 simple steps to help you get what you want from networkingNetworking: get it right, and it provides an opportunity for learning and expanding your business contacts. But there are so many ways to get it wrong. Maybe you’ve learnt this the hard way, or maybe you don’t know where to start. Whether you’re setting out into the world of business for the first time, planning a return visit or want to be the best in the job you’re in, this is the book for you.Follow these 7 simple steps to pick your way through the minefield that is networking. We’ll take you from creating new opportunities to maintaining valuable relationships, and show you how to survive any difficult moments along the way.

Aspirational business book based on interviews with over 75 leading American CEOs.

7 simple steps to transform your presentationsSpeaking in front of an audience can be tough. Believe it or not, working out what you want to say is often the easiest part. You may need help overcoming nerves, or practical advice on body language, using technology, or dealing with tricky questions.This book gives you practical advice on how to give well-structured and clear presentations that engage your listeners and make an impact. No more sweaty palms, just cool, calm and effective presentations.

A hard-hitting exposé of the overwork culture and modern management techniques that seduce millions of people to hand over the best part of their lives to their employer.Work has come to increasingly dominate British national life. ‘Job intensification’ affects every shopfloor, office, classroom and hospital, as a cult of efficiency has driven a missionary magnetism of tighter deadlines and more exacting targets in the most exploitative and manipulative work culture developed since the Industrial Revolution.What do we get in return for this hard work? Stagnant wages, job insecurity, stress, exhaustion; the British workforce has not been so powerless for over a century. ‘Willing Slaves’ exposes the paradox that, though we’re all being exploited, it’s work that has come to give our lives meaning: religion, political causes, family life have become secondary. This book reveals how this astonishing fraud has been perpetrated, how millions of workers know they face burnout but believe ‘there is no alternative’.Bunting tells us how to take our lives back – and what will happen if we don’t.

A lively, engaging and counterintuitive exploration of success stories from across the globe, and what Michelle Obama referred to as ‘the flimsy difference between success and failure’.In this lively and counterintuitive exploration of success stories from across the globe, award-winning journalist Hamish McRae takes the reader on a fascinating journey in pursuit of the flimsy difference between triumph and failure. Why do some initiatives take off while others flounder? How have some communities managed to achieve so much while others struggle? What distinguishes the good companies from the bad?This thoughtful, engaging look at some of the world’s greatest success stories provides an optimistic and eminently practical guide to what works and why. What lessons can we learn from the surprisingly well-ordered Mumbai community made famous by ‘Slumdog Millionaire’? Why have Canadian manners helped Whistler become the most popular ski resort in North America? How has Zurich developed the world’s most admired anti-drug policies? And how has Hong Kong used gambling profits to help its residents enjoy the greatest level of economic freedom on the planet?Drawing life lessons from the great ideas put to work on every continent – from America to Europe, from Africa to Asia and Australasia – McRae’s stories are as surprising as they are inspiring. We are better placed now than we have ever been to make good choices about the future of our species and our planet. But if we are to face the many challenges ahead, we have to try to learn from each other. ‘What Works’ will leave you entertained, informed and, ultimately, enlightened as to what each of us can do to make successes of our businesses, our communities and our lives.

Features updated material and a special foreword from Arianna for the UK audienceIt’s not an exaggeration to say that the hard-working, average citizen on an average income is an endangered species and that the American Dream of a secure, comfortable standard of living has become outdated. The USA is in danger of becoming a Third World nation.The evidence is all around: its industrial base is vanishing, taking with it the kind of jobs that have formed the backbone of America’s economy for more than a century; the education system is in shambles, making it harder for tomorrow’s workforce to acquire the information and training it needs to land good twenty-first-century jobs; its infrastructure – roads, bridges, water, and electrical systems – is crumbling; its economic system has been reduced to recurring episodes of Corporations Gone Wild; and its political system is broken, in thrall to a small financial elite using the power of the chequebook to control both parties. And America’s middle class, the driver of so much of the country’s economic success and political stability, is rapidly disappearing, forcing this democracy to confront the fear that it is slipping as a nation – that its children and grandchildren will enjoy fewer opportunities and face a lower standard of living. It’s the dark flipside of the American Dream – an American Nightmare of their own making.Arianna Huffington, editor in chief of the must-read Huffington Post, has her finger on the pulse of America and unflinchingly tracks the gradual demise of the nation as an industrial, political, and economic leader. In the vein of her fiery bestseller Pigs at the Trough, Third World America points fingers, names names, and details who’s killing the American Dream. Calling on the can-do attitude that is part of America’s DNA, Huffington shows precisely what needs to be done to stop the free fall and keep the country from turning into a Third World nation. Third World America is required reading for anyone who is disturbed by the United States’ steady descent from twentieth-century superpower to backwater banana republic.

Only our limited idea of money is keeping us poor. David Boyle introduces us to alternative cash and people who can conjure money – that is, spending power – out of nothing.Until recently, the growth of alternative cash had been the province of big business: phone cards, stamps, air miles and Tesco’s clubcard points all have purchasing power, yet are not cash as we know it. Now, locally created money systems like ‘time dollars’, ‘Womanshare’ and ‘Ithaca hours’ are being invented by communities for communities.With clarity and great humour, Boyle tells the story of this extraordinary revolution: he travels to the USA to visit the people behind local money systems; relates their vision of the future; and describes how to set up your own currency. This is no dry theoretical tome: Boyle writes about his subject in a way that is concrete, illuminating, often very funny and always highly readable.This paperback edition includes a new epilogue with an update on the latest alternative currency ideas: ‘You just have to cast doubt on the real existence of the money markets and they could just shrivel away. Anything could happen.’A revolution is underway now: this book tells the story of its leaders and the ideas that inspired them.

7 simple steps to a successful start upSo you’ve thought about starting a business, but how do you get started? We’ve broken it down into 7 simple steps.This book includes all the advice you need, from working out the objectives and vision of your company and defining your USPs, to writing a business plan and developing the sales and marketing strategy. Follow our simple steps and learn everything you need for a successful start up. Before long you’ll be watching your hard work pay off and doing something you love.